Michael Stephens posted a photo yesterday mentioning that he holds his Wednesday office hours at Panera Bread. It reminded me of an effort I made last year to encourage some of our reference librarians to set up a weekly shift at Panera (or Starbucks or Safeway). It seems like such a simple idea to get the library out in the community — visible in a place our patrons are.
- Talk to the proprietor. I’m sure most would be happy to support a public library in such a simple way.
- Buy a sandwich and coffee/tea.
- Prop up a sign “Got a question? Get an answer! I’m a librarian.“
- Turn on your wireless laptop.
A librarian with access to the Internet and the library’s online collection of databases could surely answer most questions on the spot. Difficult puzzlers might be solved with a quick email or IM to the folks back at the branch. Answers could be sent to a portable printer or the patron’s email address.
Busy people might not think of the library in their daily routine. Let’s change that! A consistent reference shift (say, every Friday from 11-3) at a local wifi hotspot could make the friendly librarian at the next table much more visible than the big library building itself.
No one in our library has done this yet because, so I’ve been told, there’s not enough staff to spare and no overall vision for this to fit. (Sigh.) Does it need to be a big, planned project? Can’t we just try it and see how it’s received? Tell the staff you’re going to take a long lunch tomorrow … and do the field research while you’re at it.
My question to readers in LibraryLand: Is anyone doing a “Panera Friday”? Would anyone like to give it a try?